Terms of Service
1. Agreement to Terms
By accessing or using the website at anjstudiosco.com ("Website") or engaging ANJ Studios Co ("Company", "we", "us") for any services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our Website or services.
These Terms apply to website visitors, prospective clients, and existing clients. Specific project terms are outlined in individual project proposals and service agreements.
2. Services
ANJ Studios Co provides digital agency services including but not limited to: custom website design and development, website redesign, brand identity design, SEO services, e-commerce development, AI chatbot integration, email marketing automation, WhatsApp Business API integration, and ongoing website maintenance.
The specific scope, deliverables, timeline, and fees for each project are defined in a written proposal and/or service agreement provided to the client prior to commencement of work. These Terms operate alongside — and do not replace — any specific project agreement.
3. Use of This Website
You may use this Website for lawful purposes only. You agree not to:
- Use the Website in any way that breaches applicable local, national, or international law
- Transmit unsolicited commercial communications (spam)
- Attempt to gain unauthorised access to any part of our Website or systems
- Introduce viruses, trojans, worms, or other malicious code
- Scrape, harvest, or systematically extract data from our Website without prior written consent
- Misrepresent your identity or affiliation when contacting us
4. Intellectual Property
4.1 Our Content
All content on this Website — including text, graphics, logos, icons, images, and design — is the property of ANJ Studios Co or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
4.2 Client-Owned Assets
Upon full payment of all agreed fees, ownership of custom-designed deliverables (such as website files and brand assets) transfers to the client, except for:
- Third-party assets (fonts, stock imagery, plugins) which remain subject to their own licence terms
- Any proprietary frameworks, tools, or methodologies developed by ANJ Studios Co, which we license (not assign) to the client for use in the delivered project
4.3 Portfolio Use
We reserve the right to display completed work in our portfolio and marketing materials unless otherwise agreed in writing.
5. Client Responsibilities
To enable us to deliver your project effectively, you agree to:
- Provide accurate information, materials, and feedback in a timely manner
- Ensure all content, images, and materials you provide are owned by you or properly licensed, and do not infringe third-party rights
- Designate an authorised representative who can approve design decisions and deliverables
- Make payments according to the agreed schedule in your project proposal
Project delays caused by late client feedback or material supply may affect delivery timelines and are not the responsibility of ANJ Studios Co.
6. Payment Terms
Specific payment terms are set out in each project proposal. Standard terms are:
- 50% deposit payable before project commencement
- 50% balance payable upon project completion and prior to live launch or delivery of final files
- For milestone-based projects, payment schedules are defined in the project proposal
- Monthly care plans and retainers are invoiced monthly in advance
Invoices unpaid beyond 14 days of due date may result in work pausing until payment is received. We reserve the right to charge interest on overdue amounts at 2% per month.
7. Revisions and Scope
Each project proposal defines the number of included revision rounds. Revisions beyond the agreed scope may be charged at our standard hourly rate, which will be communicated in advance. Significant changes to project scope (e.g., additional pages, new features not in the original brief) constitute a change request and may require an amended proposal and additional fees.
8. Confidentiality
Both parties agree to keep confidential any proprietary information shared during the course of a project. This obligation survives termination of the engagement. Neither party will disclose the other's confidential information to any third party without prior written consent, except as required by law.
9. Limitation of Liability
To the maximum extent permitted by applicable law:
- ANJ Studios Co shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website
- Our total aggregate liability to any client shall not exceed the total fees paid by that client for the specific project giving rise to the claim in the 12 months prior to the incident
- We do not guarantee specific business outcomes (traffic increases, revenue growth, search rankings) as these depend on many factors outside our control
10. Termination
Either party may terminate a project engagement with 14 days' written notice. Upon termination:
- Work completed to date will be invoiced and payable within 7 days
- The deposit is non-refundable if the project has commenced
- Completed and paid-for deliverables will be provided to the client
- Work in progress may be retained by ANJ Studios Co until any outstanding amounts are settled
11. Third-Party Platforms and Services
Some of our services involve third-party platforms (e.g., WordPress, Shopify, Webflow, Google Workspace). We are not responsible for changes, downtime, pricing, or policy changes by these platforms. We will advise you of your obligations and any ongoing costs associated with third-party platforms used in your project.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Emirate of Dubai and the United Arab Emirates. Any disputes arising shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.
For EU/UK clients, mandatory local consumer protection rights are not affected by this clause.
13. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
14. Contact
For questions about these Terms: hello@anjstudiosco.com